Frequently Asked Questions

Everything you need to know about your NuFACE journey.

How long does shipping take for my order?

Standard shipping typically takes 3 to 7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 60-day money-back guarantee on all devices and a 30-day return policy for unopened skincare products. Please ensure items are returned in their original packaging.

Do NuFACE devices come with a warranty?

Yes, all NuFACE devices include a 1-year limited warranty that covers any manufacturer defects or functional issues.

Can I use any gel with my NuFACE device?

For optimal results and safety, we recommend using NuFACE Microcurrent Activators, which are specifically formulated to conduct the current and nourish the skin.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options through Afterpay and Klarna.

Is international shipping available?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.